™Field calls
In-person attendances at the given address, with a detailed written report.
Debt collection, process serving and field work across regional and country Victoria
Based in Bendigo and owner-operated, so you deal directly with Mark Stevens.
Received a letter or card from VCM? Start here.
15+ yearsin the field
25+ yearsacross the finance industry
NSW licenceCAL000012335
IMAmember
Owner-operated · National police check up to date · Insurances in place: public liability, professional indemnity and cyber
For agencies and professional clients
Field calls, repossessions and more
Field calls, repossessions, asset recovery, lockouts and evictions, and field audits for national mercantile agencies, finance companies, banks, law firms and other professional clients, whether instructed direct or as a sub-agent.
Repossessions and asset recovery
Any financed asset that can be repossessed, including cars, motorbikes, trucks, caravans, boats and machinery.
Lockouts and evictions
Attendance on lockouts and evictions as instructed, fully documented.
Field audits
On-site field audits as instructed, with findings fully documented.
Attendance timing depends on the type of job, the location and how urgent it is. Whatever the job, every report goes out the same business day.
The person you deal with does the work
Fifteen years in the field across regional Victoria and southern NSW, including field calls, repossessions, process serving, lockouts and evictions, and field audits. At my previous business I trained many field agents. Clients deal directly with me about their file.
Before moving into field work, I spent around ten years in banking and finance, including as a complaints supervisor handling escalated calls, so I understand both sides of a debt.
- You speak directly to me about your file. No call centre, no hand-offs.
- All reports go out the same business day.
- Firm but courteous, and documented, so the file stands up.
